Online

You will be asked to provide your supporting documents and a passport-style photo. The quickest way of providing this information to us is to upload it when making the application. All files should be in a PDF format and no larger than 1MB each.

If you are uploading documents to the form:

• your proof of address and proof of eligibility can be the same document (no more than twelve months old).
• your proof of identity must clearly show your date of birth.

In a library

You can take your documents to one of the 11 libraries that provide a 'drop and send' service. Telephone the library you want to visit to book an appointment before you go.

Staff can help you make an application online. To use this service you need to book a computer at the library beforehand. Either contact the library directly or book a computer online.

Participating libraries:

• Abingdon Library
• Banbury Library
• Bicester Library
• Botley Library
• Carterton Library
• Cowley Library
• Didcot Library
• Henley Library
• Kidlington Library
• Oxfordshire County Library*
• Summertown Library
• Thame Library
• Wallingford Library
• Wantage Library
• Witney Library

*If you are visiting Oxfordshire County Library, you can use the self-service computers on the second floor to make your application. These machines have an integrated webcam and scanner attached so you can take a photograph and scan any documents to support your application.

Telephone applications

You will still need to send us a recent photo, proof of address, identity and disability. We will discuss your options with you during the application.