Digital inclusion

Providing information and signposting for those seeking help and support with digital inclusion.

What is the digital divide and how we can tackle it

Digital exclusion happens when people or groups face difficulties accessing or using digital tools like computers and the Internet. This might be because of not having the skills, knowledge, or means to get online. People who are digitally excluded might miss important things like education, jobs, services, or connecting with others online. 

Digital inclusion means making sure that everyone has the chance to access and use digital technology. It involves giving people the tools they need, like computers and the internet, and teaching them how to use them. This way, everyone can benefit from what's available online – like information, education, jobs, and staying in touch with others. Digital inclusion is also about ensuring that there are alternatives and that no one is excluded from accessing essential services just because they can't access or use technology easily. It's about giving everyone the same opportunities to be part of the digital world. 

Our response

We are committed to working in partnership with various groups to assist people in getting online and using digital services. In July 2022, we agreed on a Digital Inclusion Strategy.

The strategy will be underpinned by an annual action plan which seeks to deliver on the strategy goals. 

There are a huge amount of initiatives tackling the digital divide in Oxfordshire: 

Support

  • Connect!  - one to one volunteers to come to your home, open to anyone in the county, as part of offering from Citizens Advice North Oxon South Northants.
  • AbilityNet  - a national scheme offering various services including 1:1 support and expertise in adaptations for older people and those with disabilities. 
  • My Life My Choice -  support for people with learning disabilities, including digital skills.
  • Age UK Tech Buddy  - one-to-one support similar to Connect for older people. National scheme.
  • Astons Online  - helping communities in Vale and South Oxfordshire build confidence with their technology

Devices and support

Public devices

Training courses